FAQ's
How will I receive Infes?
After purchase we will email you the install files as well as your license
How much space does INFES need?
Sample library takes a bit then 2GB of hard drive space.
Do you provide refunds?
No we do not. Due to the nature of our products we are not able to provide refunds on our software.
In many jurisdictions, digital products (such as software, music, eBooks, and downloadable content) are treated differently from physical goods when it comes to returns and refunds.
-
In the European Union, for example, under the Consumer Rights Directive, customers generally have a 14-day right to withdraw from the purchase of digital goods, unless they have been fully downloaded or streamed. Once the digital content has been made available for download, consumers lose the right to a refund unless the product is faulty. This means you can legally offer a no-refund policy as long as the software has been delivered or accessed by the consumer.
-
In the United States, the law generally doesn’t require sellers of digital products to provide a refund, but consumer protection laws do exist to prevent deceptive practices. If a product is defective or doesn't function as described, a customer may have legal recourse for a refund or repair under the Magnuson-Moss Warranty Act (for defective products) or other state laws.
Where can I contact support?
Please email us at info@specnite.com
What operating systems does Infes work on?
Infes was designed for Windows and MacOs.
After purchase you recieve both installers for both systems as well as sample library.
Plugin formats include VST3 as well as AU, so any DAW that uses those formats can run INFES.
Do plan on releasing new plugins?
Yes! We currently work on few intresting projects so stay tuned for new releases.